The Advantage provides insight into ways to make an organization healthy. Organizational health, as espoused by Lencioni, should be the most important goal of any company, and believes it can be achieved using specific strategies.
- Organizations will know they have found organizational health when they have minimal politics and confusion, high degrees of morale and productivity, and very low turnover among good employees which is a direct result of the organization being whole, consistent, and complete and when its management, operations, strategy, and culture fit together and make sense.
- Most organizations don’t hold enough effective meetings. The four types of meetings every organization should hold are:
- Daily check-in meetings: 5-10 minutes, key points, little to no problem solving
- Weekly staff meetings: 1-2 hours, pertinent information and updates centered around the 6 questions
- Adhoc topical meetings: 2-4 hours, critical information, problem solving
- Quarterly off-site meetings: 1-2 days, recenter around the 6 questions, reiterate and reinforce key goals and aspirations
The health of an organization provides the context for strategy, finance, marketing, technology, and everything else that happens within it, which is why it is the single greatest factor determining an organization’s success. More than talent. More than knowledge. More than innovation.
Almost no employees willingly leave an organization where they are getting the levels of gratitude and appreciation that they deserve just to make a little more money, unless, of course, they are so grossly underpaid that they can’t justify staying in the job for the sake of their livelihood.